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Service Desk – Benefits of Service Desk
A Service Desk is one of the prime departments in an IT organization. It is referred as a “Single point of contact” that fulfills all communication requirements of both the IT employees and end users. Numerous enterprises have executed a key point of contact for managing user, customer and other allied issues. The various kinds of service desks comprise help desk, contact center and call center.
Uploaded by hclisd on 05/31/2011
Digital publication details: 2 pages.

Ways On How To Use Free Help Desk Software To Help With IT Service Requests
Help desk software is essential in resolving computer issues. Many companies use helpdesk software to ensure that employees are given assistance for technical support problems. A help desk manages and provides a single point of contact for all problems. Typically, helpdesk contact is made through phone or email.
Uploaded by ladylayns on 06/27/2012
Digital publication details: 1 pages.

Inspiring Customer Experience with a Brilliant Service Help Desk
The service help desk should provide supportive logging and tracking facilities along with resolving, reporting of incidents and service requests. If the service request management process is capable of delivering an enriching customer service experience the business hits the bull’s eye and success is guaranteed.
Uploaded by hclisd on 09/17/2011
Digital publication details: 1 pages.

Delivering the IT Service Desk of Tomorrow
The changing role of IT Support in businesses has made it imperative for IT service desk software to break away from the shackles of traditional IT service management. With trends like increasing complexity of IT systems, advanced technologies on multiple service delivery platforms and an untethered mobile workforce to cater to, IT help desks need to gear up to address the challenges of the new age. This whitepaper examines the pitfalls of traditional IT service management and offers a perspective on why on demand IT helpdesks on the cloud may just be the answer in the future. Download the white paper for free now!!!
Uploaded by bharathipriya on 11/28/2011
Digital publication details: 9 pages.

Service Desk is the Nerve Center for Business IT
The IT service desk is an important limb of your business. A centralized and efficient service desk operation helps in saving costs and provides effective control with an integrated and comprehensive business operation.
Uploaded by hclisd on 01/17/2012
Digital publication details: 2 pages.

Developments in IT Service Desk Management
Over the past few years, service desks were only assigned to respond and record to user issues that took place in the environment. Today service desk analysts have become more proficient in handling this task.
Uploaded by kovair on 07/10/2012
Digital publication details: 1 pages.

IT Help Desk Service with Campus EAI
Campus EAI is always present with their round the clock technical support desk. At campus EAI we can understand the need of an educational institution and their requirement of regular working.
Uploaded by campuseai on 05/20/2013
Digital publication details: 4 pages.

Uncomplicated it helpdesk Plans - Some Thoughts
However, communications practitioners find that RS...
Uploaded by answerpeen64 on 07/13/2013
Digital publication details: 2 pages.

Chantilly Antiques is dedicated to the preservation of fine antique furniture.With over twenty five years experience in the traditional art of inlaying leather desk inserts and the delicate finishing technique of gold embossing. We pride ourselves on providing the highest quality service using traditional restoration methods.
Uploaded by tigergate on 12/14/2012
Digital publication details: 4 pages.

The Guru's Guide for Legal Service Desk Support
The original Guru’s Guide, launched in August 2010 and including 600,000 analyzed tickets, was followed up in January 2011 with a 30 city ‘Become a Helpdesk and Deskside Support Guru’ roadshow co-sponsored by the International Legal Technology Association (ILTA). The data and statistics included in the 2nd Edition Guru’s Guide represent over 1.2 million service desk tickets closed across a variety of law firm sizes, locations, and hardware and software configurations during the period of January 1, 2010 – June 30, 2011.
Uploaded by insidelegal on 10/11/2011
Digital publication details: 16 pages.
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