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The Effect of Knowledge Management Context on Knowledge Management Practices: an Empirical...
This paper presents recent research findings on the effects of organizational knowledge management (KM) context on KM practices. Data were collected at a large Canadian law firm via a Web-based survey instrument from over 400 participants comprising professional and support staff working in various office locations. The purpose of the study was to gain insight on the antecedents of knowledge management behaviors in organizations. A theoretical model explicating the impact of an organization's KM environment on both organizational and individual KM behaviors was developed and tested using structural equation modeling techniques. The moderating effects of age, biological sex, job category, and years spent in the organization were also examined. Results indicate that an organization's knowledge management environment impacts on both organizational as well as personal knowledge management behaviors. Furthermore, we show that organizational KM behavior also influences personal KM...
Uploaded by on 04/07/2006
Digital publication details: 12 pages.

The Global Knowledge Management Framework: Towards a Theory for Knowledge Management in Globally...
Our paper introduces the Global Knowledge Management Framework (GKMF) which describes components and influence factors of knowledge management in globally distributed settings. The framework identifies the key aspects when designing knowledge management p
Uploaded by on 01/16/2012
Digital publication details: 17 pages.

Understanding Knowledge Management and Learning Essentials
People gain knowledge if they learn from experience. Learning is thus a vital component of knowledge management and its ultimate end. Collective learning comes from participating in the social processes of collaboration, sharing knowledge, and building on one another’s ideas. This Knowledge Primer lays emphasis on core knowledge activities; recommends a knowledge management architecture; distinguishes single-, double-, and triple-loop learning; particularizes motivations behind knowledge management efforts; and flags cultural roadblocks to knowledge management success.
Uploaded by celcius233 on 06/30/2012
Digital publication details: 19 pages.

Knowledge management and its impact on the management accountant
The objective of this research study was to provide an extra dimension from which organisational knowledge could be viewed as a business asset, and a key driver of competitive advantage, when utilised. The researchers believed that a description of knowledge management processes, and the identification of metrics that support knowledge management, would also inform the practice of management accounting. It proposes that there is potential for management accountants to re-focus their view of 'strategic management accounting' to encompass the management of the knowledge resource that is held within organisations, but which is not routinely or effectively utilised.
Uploaded by cimaglobal on 06/27/2010
Digital publication details: 36 pages.

Knowledge Management for Knowledge Workers
Knowledge workers represent more than half of all employees in advanced economies. In general knowledge workers are people who, when working, use their brain more than their muscles. Agricultural and industrial worlds depended on the work of manual workers and the life standard of their inhabitants and the success of agricultural and industrial organizations grew due to the increase of manual worker productivity. Existing knowledge economy depends on the work of knowledge workers and the labour productivity they can achieve. Knowledge is a major resource and tool that knowledge workers use to create values. Therefore, the way work with knowledge is organized in an organization influences the productivity of knowledge workers. This article discusses the results of research on knowledge management in organizations in the Czech Republic. This research started at the University of Economics, Prague in 2004 and continues today.
Uploaded by on 08/27/2011
Digital publication details: 11 pages.

An Analysis of Knowledge Management Lifecycle Frameworks: Towards a Unified Framework
Abstract: Knowledge management (KM) has gained popularity in recent times because knowledge is regarded as a vital resource in today s economy. The popularity of KM has led to the creation of the KM field. Organisations have adopted KM because of its as sociation with competitive advantage. Over the years, theories, models and frameworks have been developed to inform KM research and practice. KM lifecycle frameworks seem to dominate the KM literature. Too many of them have been created over the years, th us causing confusion about which one to choose for research and practice. The study analyses 20 prominent KM lifecycle frameworks, and proposes a unified framework. The unified framework aims to eliminate the confusion created by having too many framework s with many different processes. Quantitative and qualitative content analysis was used to analyse the 20 frameworks. Processes appearing in all frameworks were listed and counted to determine the most prominent. After...
Uploaded by on 08/24/2016
Digital publication details: 14 pages.

Notions of Knowledge Management Systems: A Gap Analysis
Knowledge management, now a distinct domain of research and practice, has roots in many disciplines. As a result, a wide variety of philosophies, theories, and definitions of knowledge management are used in the literature, and in practice. This has led to many models and methodologies being used in developing knowledge management systems, but without sufficient cross-pollination of ideas from the various influences and adopted philosophies. We argue that this has led to significant gaps in the understanding of what is needed for knowledge management systems and to divergent and inadequate models and methodologies. These problems are hindering both research and practice. Fieldwork in knowledge management systems development for organisations has been supplemented by an in-depth analysis of the literature, which has revealed particular gaps in knowledge management systems research. The notions that should underpin knowledge management systems development are confused and incomplete....
Uploaded by on 03/11/2007
Digital publication details: 8 pages.

Notions of Knowledge Management
Knowledge management is getting the right knowledge to the right people at the right time, and helping them (with incentives) to apply it in ways that strive to improve organizational performance.
Uploaded by celcius233 on 11/14/2008
Digital publication details: 12 pages.

Knowledge Management in Call Centres
Call centres, or their contemporary successors contact centres, are the preferred and prevalent way for many companies to communicate with their customers, but perhaps the greatest challenge of running a call centre, is to ensure that customers are provided with the right information in a timely fashion. Knowledge management has a number of practical tools and strategies to meet this challenge but to leverage the potential of these tools organisations must understand how to implement knowledge management especially in their call centre department. This research paper focuses on five main roles of knowledge management namely; knowledge acquisition, utilisation, adaptation, dissemination and generation, while knowledge management is achieved by identifying and managing these roles efficiently in an organisation. The primary data comprises interviews with managers of the call centre department of two largest car makers in Iran. Using case study approach, this research tries to...
Uploaded by on 08/12/2007
Digital publication details: 10 pages.

UN-SPIDER Newsletter 1/13: Knowledge Management
When tackling a disaster situation or when assessing the risk of a potential disaster, knowledge is the key. UN-SPIDER's Knowledge Management aims at closing the knowledge gap concerning the use of space-based information for disaster management.
Uploaded by un-spider on 02/10/2013
Digital publication details: 6 pages.
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