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Business E-mail Etiquette

books.google.com/books?id=0Y75Sb6cMd0C&dq=email+etiqu...
This fifth book by Judith Kallos on E-mail Etiquette, covers the best practices and nuances specifically as they apply to Business E-mail Etiquette. In this "Manual," Judith details all the important topics, issues and skills that every business onliner needs to be aware of and embrace to ensure they are perceived as tech savvy professionals. Online, you generally only have one chance to make a positive impression when communicating with new customers and partners. Lack of proper Business E-mail Etiquette can lend to you being perceived as a fish out of water. This "Manual" is all you need and covers it all to ensure you are perceived positively and rise above your perceived competitors!
Published by Lulu.com on 07/01/2008
Book details: 144 pages.

The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success

https://play.google.com/store/books/details?id=Rczhz0v5Wm0C&...
The Definitive Guide to Professional Behavior Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time--it's all about how you present yourself. The Essentials of Business Etiquette gives you 101 critical tips for improving behavior in any business situation--all delivered in a quick, no-nonsense format. "If you are looking for practical guidelines on how to conduct yourself in a business situation, what behaviors you need to use to get ahead, and how to be sure that you do not offend others, read this book!" -- MADELINE BELL, President and COO, The Children's Hospital of Philadelphia "Pachter has once again done an excellent job at highlighting some key tools to succeed in leadership and how to conduct yourself in the workplace." -- JOSEPH A. BARONE, PharmD, FCCP, Acting Dean and Professor II, Rutgers University, Ernest Mario School of Pharmacy "The pragmatic advice Barbara offers is sure to meaningfully help people be more confident and effective in multiple business situations." -- ELIZABETH WALKER, Vice President, Global Talent Management, Campbell Soup Company “Readable, well-organized . . . presents practical, sound advice on the most common situations involving business etiquette: communication, body language, dress, dining, telephone, and cell phone use, making presentations, job interviewing, and many other essentials. Recommended. All business collections and readership levels.” -- CHOICE
Published by McGraw Hill Professional on 08/02/2013
Book details: 256 pages.

Email Etiquette

books.google.com/books?id=Xkz5dFYISGQC&dq=email+etiqu...
Join the ranks of the great communicators. Write emails with greater efficiency, ease and clarity and create messages that resonate with authority. Michael Egan's concise, interactive eBook gives you everything you need in order to stand out from the crowd of emailers who unwittingly make communication mistakes that affect their business and their relationships.
Author: Michael Egan
Published by New Line Publishing on 11/01/2004
Book details: 80 pages.

E-mail Etiquette Made Easy

books.google.com/books?id=SqgMejFucZQC&dq=email+etiqu...
E-mail Etiquette Made Easy! This one little book covers everything you need to know. The second book by E-mail Etiquette Expert, Judith Kallos, covers the basics she gets asked about most through her site @ NetManners.com. Simple tips and information so that you are perceived favorably and have a more enjoyable online experience. Easy!
Published by Lulu.com on 04/01/2007
Book details: 80 pages.

Email Etiquette

https://play.google.com/store/books/details?id=ObeIAAAAQBAJ&...
E-mail is one of the greatest inventions of our lifetime – phenomenally affecting the way we communicate. Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? E-mail can be used to stay in touch whether we are traveling or working from home. Perhaps we can relax standards when it comes to personal e-mails, but e-mailing for business purposes has reached a new dimension. People whose jobs never used to involve writing skills are now replying dozens of e-mails each day. But under such pressure to respond quickly, what happens to the quality of the messages exchanged? The bottom line remains: just as body language helps you to making an impression in person, what you write and how you write it affects what people think of you and your organisation. Be it a thank you note, a meeting reminder, a proposal or a sales pitch, a well-written message that looks and sounds professional will make it easier for people to want to do business with you. It will help people feel good about communicating with you and help you achieve the right results.
Published by Marshall Cavendish International Asia Pte Ltd on 04/30/2009
Book details: 201 pages.

The Bliss Or "Diss" Connection?

books.google.com/books?id=ZXaxeXuMDhcC&dq=email+etiqu...
Author: Cherie Kerr
Published by ExecuProv Press on 03/01/2007
Book details: 136 pages.

Because Netiquette Matters!

https://play.google.com/store/books/details?id=n5cISvL1uWMC&...
This comprehensive reference guide walks you through all the nuances of e-mail etiquette and every day technology use from both a personal and business perspective without all the techno-babble! In easy to understand terminology, the author has a conversation with you as though you were getting your very own personalized tutoring session on these very important issues. Many of the topics in this book are those all onliners have to address at one point or another and only take a little extra effort on your part to apply. With the combination of this book and the constantly updated and growing NetManners.com, now everyone has access to this important information on or offline so they may thrive! This book is a great reference guide or gift idea for: Netrepreneurs getting online to start their own online enterprise - this book will be crucial to your success and ROI! Employers to provide to current and new employees. Give them this book during their orientation when you present your E-Mail Policies. Get all your employees on the right track so they can know the rules of the road and make a professional impression while using your companys e-mail address. Teachers to recommend to their students. No matter the age or grade, almost everyone can learn something from this book. Especially children being given their first exposure to the technology that will determine their career success. This book is written in an easy to understand format and terminology that makes it ageless. Mom and Dad - get to know the online basics so that you can be good cyber parents! Gramps and Grams, Aunts and Uncles who are online and unsure of what they need to know or practice. This book can be a wonderful guide for any seasoned citizen who is online or planning to do so. Make the best possible impression when you are online by adding this book to your online arsenal and get to be known as someone who is courteous and a joy to get to know and communicate with. Get rid of the intimidation and frustration computers and online cause by using "Because Netiquette Matters!" as your guide. And if you still have questions, the author is available through her site @: www.NetManners.com to answer your questions personally. Remember, online, ignorance is not bliss and perception is the only reality! BECAUSE NETIQUETTE MATTERS!: Your Comprehensive Reference Guide to Email Etiquette and Proper Technology Use Table of Contents: Because Netiquette Matters! Dont Be an Online Knucklehead Courtesy #1 - Get to Know the Basics Courtesy #2 - Perception is the Only Reality Online Courtesy #3 - Proofread and Check for Errors Courtesy #4 - Be Sure to Sign Off Courtesy #5 - Instant Messaging Tips Courtesy #6 - Respond Promptly and Down Edit Courtesy #7 - Thou Shall Not Spam Courtesy #8 - You Are What You Write Courtesy #9 - Say No to Trolls Courtesy #10 - The Human Touch Are You a Technology Mushroom? The Scoop on Files Cyber Parenting 101 Business E-mail Basics Using Signature Files How to Deal with Rude Emailers 10 E-mail Organization Tips Think Before You Forward How to Identify and Handle Spam/UCE Tips to Stop Spam How to Not Look Spammy All About Viruses To eCard or Not to eCard
Published by Xlibris Corporation on 10/07/2004
Book details: 185 pages.

Invisible Profits: The Power of Exceptional Customer Service

books.google.com/books?id=GcPqeeWHqzAC&dq=email+etiqu...
Who will benefit from this customer service book "Invisible Profits: The Power of Exceptional Customer Service." Everyone who has any interaction with potential customers and clients and existing customers and clients will benefit from this valuable customer service book. In this complete guide to exceptional customer service you will learn: (a) How to know exactly what your customer expects - and how to give it to them every time. (b) How exceptional customer service generates exceptional profits- and how to train this concept to your customer service team (c) How to create a positive work environment that benefits customers and employees and generates profits (d) How to manage stressful situations more effectively- you'll even learn how to deal with difficult coworkers ! (e) How to recognize customers' signs and behaviors so that you can meet their needs before they even know what they are. (f) Key tactics that will instantly calm emotional customers so you can solve their problems productively. Customers leave happy and become lifelong, loyal purchasers. Here are just some employment positions within corporations and small businesses that will benefit from this book: customer service representatives, billing specialists, call centers, service professionals, service professional firms, retail stores, field service representatives, account managers, sales professionals, small business owners, technical and support personnel and managers who want customer service training in order to reinforce their skills and train their staff.
Published by Christian Books on 09/01/2007
Book details: 104 pages.

Netiquette

books.google.com/books?id=ru-lWSTuiqQC&dq=email+etiqu...
This up-to-date book covers all aspects of Internet etiquette, including email, discussion forums, online auctions, instant messaging and much more. It explains modern topics such as blogs and wikis, and how netiquette applies to them. Although this book is suitable for beginners, even experts should find plenty to make them think. At once prescriptive and pragmatic, this book tells you in plain language how everyone would behave in a perfect world, giving you the knowledge to enable you to decide how you wish to present yourself online.
Published by Software Reference on 01/01/2006
Book details: 160 pages.

E-Mail Etiquette

https://play.google.com/store/books/details?id=cGea_RA9EIAC&...
Miss Manners for the Internet Age, "People" magazine's Samantha Miller delivers a highly original and valuable guide to smart and productive email usage.
Published by Grand Central Publishing on 11/01/2001
Book details: 288 pages.
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