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Zoolz is the only cloud solution that keeps your data even when you disconnect your drives

Cloudy with a Chance of Clarity: Navigating Cloud Computing & IT Service Management
In our latest thought leadership whitepaper, Sharon Taylor, Chief Architect of ITILĀ® V3, provides insight on the concept of cloud computing and its impact on IT Service Management (ITSM). In this paper, Taylor clarifies the facts about cloud computing and discusses whether or not cloud computing changes the need for IT Service Management. She also: - Outlines how cloud-based ITSM tools can benefit your organization - Distinguishes the difference between public and private clouds - Proposes trends for the future of managing cloud services and SaaS ITSM
Uploaded by aileen.axios on 05/03/2011
Digital publication details: 9 pages.

Kovair Software Unveils New Versions of ALM and ITSM Solutions On The Cloud
Kovair Software, a provider of Application Life Cycle Management (ALM) and IT Service Management (ITSM) solutions announced the immediate availability of the new versions of their industry strength Enterprise ALM-Studio and ITSM Studio delivered on the Cloud (as SaaS) in addition to their current On-Premise offerings.
Uploaded by kovair on 12/17/2011
Digital publication details: 1 pages.

A digital eBrochure introducing you to KEDAR Information Technologies and our complete IT Financial Management (ITFM) and IT Services Management (ITSM) SaaS Solutions, as well as our BPM consulting services, ITIL, Six Sigma, and Cloud Training offerings. f
Uploaded by kedaris on 07/15/2012
Digital publication details: 16 pages.

Kovair and nSolutions Partner to Enhance ITSM CMDB Automation nSolutions NOVATM
ITSM automation is the key to cutting operational costs and increasing business service availability. Kovair's ITSM solutions help standardize workflow to increase operational efficiency and enable end-to-end service delivery based on best practice guidelines of ITIL v3. Integration with NOVA, through Kovair's Omnibus Integration Middleware, will allow customers to create a real time repository of their network attached assets, distributed over multiple geographic locations and across multiple organizations and have full visibility and reporting with Kovair's ITSM Studio Product with its global access capabilities.
Uploaded by kovair on 04/06/2011
Digital publication details: 1 pages.

ITIL - Delivering Real Value In A Downturn: Three Fast Steps To Service Value
Are you under pressure to do more with less? During tough economic times, organizations have to become ultra-competitive to survive, and ultra-agile to remain competitive. Pressure is piled on IT to support the rapid change that is needed for an organization to remain profitable, but in tough times the IT budget is often frozen or even cut. This whitepaper describes how IT departments can excel in such times.
Uploaded by aileen.axios on 01/23/2011
Digital publication details: 7 pages.

Infosys Infrastructure Transformation Services
In todays's challenging business environment, organizations need to move quickly - weather it is entering new markets, introducing innovative products, or initiating transformational process changes. Read infosys white paper "Infosys Infrastructure Transformation Services".
Uploaded by manisha229249 on 11/26/2012
Digital publication details: 8 pages.

Join The IT revolution - Prepare for the future
This issue heralds something fresh, new and exciting for ETM. The team has been hard at work developing a new website in order to give you, our audience, everything you need at the touch of a button. For a snapshot check out page 8, or why not jump onto to and have a look around for yourself. Thank you for reading, and if you would like to contribute to any future issues of ETM, please feel free to contact us at or via email at [email protected]
Uploaded by enterprisetechnologymanagement on 05/03/2010
Digital publication details: 84 pages.

2012 CIO Summit Proceedings
The Key Info 2012 CIO Summit Proceedings document is now available! Learn from more than 100 CIOs and IT executives who attended the Santa Barbara retreat last fall and participated in 23 discussion groups. Uncover their thinking on the latest trends in Enterprise Social Networking, Mobile Computing, and BYOD. Read what challenges they face with Analytics and Big Data. Find out CIOs' concerns when incorporating new Storage, Networking, and Virtualization technologies. Learn how they are approaching Cloud Computing and more -- all in a single, comprehensive document.
Uploaded by keyinfo on 12/05/2012
Digital publication details: 95 pages.

ITSM Approach for Clouds
Cloud computing grew out of the concept of utility computing. Essentially, utility computing was the belief that computing resources and hardware would become a commodity to the point that companies would purchase computing resources from a central pool and pay only for the amount of CPU cycles.
Uploaded by hclisd on 03/29/2011
Digital publication details: 28 pages.

SITS13 Event Preview
SITS13 is the UK's leading ITSM and Support event. Find out everything that's going on across 23-24 April in our comprehensive preview.
Uploaded by rebeccawebb on 03/25/2013
Digital publication details: 11 pages.
Tags: it support · itsm
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