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The Significance of Reporting in an IT Service Organization

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By reducing the risks and increasing returns, a well-managed IT service organization can still deliver superior IT services, and also achieve the goals of the enterprise. With the use of visual reports, organizations can concentrate on all the process areas of IT Service Management (ITSM) to establish a reputation.
Uploaded by kovair on 09/01/2011
Digital publication details: 2 pages.

Meeting Global Standards with the Best IT Service Management Solutions

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Providing better visibility into IT operations and functional services, IT service management is a methodology that enhances the quality of service operations and service delivery, and helps strengthen the IT processes as well. By determining specific processes IT service organizations can ensure greater productivity and customer reliability.
Uploaded by kovair on 11/05/2012
Digital publication details: 1 pages.

Prerequisites of an Agile Solution

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An agile solution can be used to implement various tools necessary in a distributed development scenario. Configurability is an important element, since the solution needs to be extended and further configured to incorporate any organizational needs which may be beyond pre-defined methodology definitions. The agile solution needs to support artifacts, entities and objects including projects, releases, sprints, product backlogs, daily scrum meetings, test cases, issues/changes.
Uploaded by kovair on 05/08/2011
Digital publication details: 1 pages.

Advantages of Single Repository Solution

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Did you know that single repository solutions can offer multiple ALM solutions in a single offering which can include requirements, test, issues, risk, release and project management? The advantages of having a single repository Application lifecycle management solution are plenty especially if it is a 100% web-based solution that can provide global access without any extra requirement for external software.
Uploaded by kovair on 06/18/2011
Digital publication details: 1 pages.

Importance of Requirements management collaboration and Reusability

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Within distributed software and systems development project, Requirements Management often plays a critical role in the ultimate success of any project. For an efficient and optimal management of Requirements, a fully functional Requirements Management tools are not just a necessity but are also potential life savers. No sooner than requirements management practice using documents and spreadsheets is used as a practice, than it turns into a liability instead of being a reliable tool. There are two main aspects of requirements management which includes collaboration and reusability.
Uploaded by kovair on 05/22/2011
Digital publication details: 1 pages.

Benefits and Features of ITSM as a Single Solution Offering

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An IT Service Management (ITSM) Studio ideally offers a workflow based configurable global platform for implementing ITSM processes distributed over multiple geographic locations and across multiple organizations, accessed 24x7 over the Web. ITSM is available as both On-Premise and Software as a Service (SaaS) offering.
Uploaded by kovair on 05/16/2011
Digital publication details: 3 pages.

Requirements ManagementCase Study atMedha Servo Drives forHigh Reliability Systems

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Medha Servo Drives Pvt. Ltd., founded in 1984, is focused on rail transportation. Since inception, Medha has used Research and Development as a tool for success and today they are proud to be known for their product range, domain knowledge, design expertise, quality and manufacturing capabilities.
Uploaded by kovair on 02/26/2011
Digital publication details: 10 pages.

Choosing a Compelling Value Proposition for Tools Integrations

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The developers of product development lifecycle generally work in isolation on the basis of their functions technology, geographic or plant locations and the same goes for the IT service management of any organization. For multiple solutions, ideally, there needs to be a single data repository for issues and other ALM entities to reside in the same repository. This ensures an integrated picture of the different facets of the development cycle.
Uploaded by kovair on 05/22/2011
Digital publication details: 3 pages.

IT Service Management Software – Gearing up for Global Challenges

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The aggressiveness competitive business environment has given rise to expansion of business and globalization. Further with increase in customer base, enterprises are also challenged to meet in the demands of a variety of customers.
Uploaded by kovair on 10/08/2012
Digital publication details: 1 pages.

The ITSM solutions

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Currently most business services require IT to ensure best ways of offering and achieving customer satisfaction. IT service enterprises often face challenges such as delivering quality IT services aligned to business goals, improving service efficiency within a given budget, maximizing return-on-investment (ROI) and synchronizing people, process and technology.
Uploaded by kovair on 05/16/2011
Digital publication details: 1 pages.
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