This collection of papers from the 2007 International Conference on Knowledge Management, organized by the Executive Academy of the Vienna University of Economics jointly with the International Knowledge Management Society (IKMS), the Austrian Society for Technology Policy (GTP), the Platform Knowledge Management (PWM), the Society of Learning (SoL Austria), the Competence Centre for Knowledge Management Linz, the Austrian Computing Society (OCG), Business Innovation Consulting (BIC-Austria) and Knowledge Management Associates (KMA), represents recent outstanding work by researchers and practitioners in the field of knowledge management.
Published by World Scientific on 08/20/2019
Book details: 372 pages.
This book constitutes the refereed proceedings of the 8th ERCIM Workshop on User Interfaces for All focusing on User-Centered Interaction Paradigms for Universal Access in the Information Society, held in Vienna, Austria in June 2004. The 42 revised full papers presented were carefully evaluated and selected during two rounds of reviewing and improvement. The papers are organized in topical sections on implementing user diversity; adaptation and personalization; accessibility and usability of interactive applications and e-services; universal access and design for all - guidelines, standards, and practices; and novel interaction techniques, devices and metaphors.
Published by Springer Science & Business Media on 09/30/2004
Book details: 488 pages.
Activities performed in organizations are coordinated via communication between the people involved. The sentences used to communicate are naturally structured by subject, verb, and object. The subject describes the actor, the verb the action and the object what is affected by the action. Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables process-oriented thinking and process modeling. S-BPM puts the subject of a process at the center of attention and thus deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process, which can be either technical or human (e.g. a thread in an IT system or a clerk). A process structures the actions of each subject and coordinates the required communication among the subjects. S-BPM provides a coherent procedural framework to model and analyze business processes: its focus is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure. The authors illustrate how each modeling activity through the whole development lifecycle can be supported through the use of appropriate software tools. The presentation style focuses on professionals in industry, and on students specializing in process management or organizational modeling. Each chapter begins with a summary of key findings and is full of examples, hints, and possible pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book. The web site www.i2pm.net provides additional software tools and further material.
Published by Springer Science & Business Media on 10/31/2012
Book details: 376 pages.
This book is open access under a CC BY-NC 4.0 license. This volume presents several case studies highlighting the latest findings in Industry 4.0 projects utilizing S-BPM features. Their potential is explored in detail, while the limits of engineering a company from a communication-centred perspective are also discussed. After a general introduction and an overview of the book in chapter 1, chapter 2 starts by condensing the industrial challenges driven by the German “Industry 4.0” trend to form a concrete vision for future production industries. Subsequently, chapter 3 introduces the basic concepts of S-BPM and its capabilities, in particular for supporting the restructuring of processes. The next three chapters then present various case studies, e.g. at an SME offering the production of atypical, unique and special purpose machinery, equipment and technologically complex units particularly useful in the automotive and electronic industries; and at a further SME producing highly-customized floor cleaning machines. Rounding out the coverage, the last two chapters summarize the achievements and lessons learned with regard to the road ahead. Overall, the book provides a realistic portrait of the status quo based on current findings, and outlines the future activities to be pursued in order to establish stakeholder-centred digital production systems. As such, developers, educators, and practitioners will find both the conceptual background and results from the field reflecting the state-of-the-art in vertical and horizontal process integration.
Published by Springer on 12/14/2016
Book details: 232 pages.
Designing Healthcare That Works: A Sociotechnical Approach takes up the pragmatic, messy problems of designing and implementing sociotechnical solutions which integrate organizational and technical systems for the benefit of human health. The book helps practitioners apply principles of sociotechnical design in healthcare and consider the adoption of new theories of change. As practitioners need new processes and tools to create a more systematic alignment between technical mechanisms and social structures in healthcare, the book helps readers recognize the requirements of this alignment. The systematic understanding developed within the book’s case studies includes new ways of designing and adopting sociotechnical systems in healthcare. For example, helping practitioners examine the role of exogenous factors, like CMS Systems in the U.S. Or, more globally, helping practitioners consider systems external to the boundaries drawn around a particular healthcare IT system is one key to understand the design challenge. Written by scholars in the realm of sociotechnical systems research, the book is a valuable source for medical informatics professionals, software designers and any healthcare providers who are interested in making changes in the design of the systems. Encompasses case studies focusing on specific projects and covering an entire lifecycle of sociotechnical design in healthcare Provides an in-depth view from established scholars in the realm of sociotechnical systems research and related domains Brings a systematic understanding that includes ways of designing and adopting sociotechnical systems in healthcare
Published by Academic Press on 11/17/2017
Book details: 232 pages.
This is the first book to present field studies on the application of subject-oriented business process management (S-BPM). Each case presents a specific story and focuses on an essential modeling or implementation issue, and most end with implications or suggestions for further studies. Significant variables and success factors are identified that were discovered during the respective study and lead to suggesting S-BPM novelties. For each case, the authors explain step-by-step how the story develops, and provide readers guidance by detailing the respective rationale. The studies covered are clustered according to three main S-BPM themes: Part I “Business Operation Support” documents approaches to the practical development of S-BPM solutions in various application domains and organizational settings, while Part II “Consultancy and Education Support” highlights cases that can help to train readers in S-BPM modeling and knowledge acquisition for S-BPM lifecycle iterations. It also refers to architecting S-BPM solutions for application cases based on hands-on experience. Part III “Technical Execution Support” focuses on concepts for utilizing specific theories and technologies to execute S-BPM models. It also addresses how to create reference models for certain settings in the field. Lastly, the appendix covers all relevant aspects needed to grasp S-BPM modeling and apply it based on fundamental examples. Its format reconciles semantic precision with syntactic rigor.>Addressing the needs of developers, educators and practitioners, this book will help companies to learn from the experiences of first-time users and to develop systems that fit their business processes, explaining the latest key methodological and technological S-BPM developments in the fields of training, research and application.
Published by Springer on 05/27/2015
Book details: 283 pages.
Published by Springer on 08/20/2019
Book details: 283 pages.
This book constitutes the refereed proceedings of the First Workshop on Subject-Oriented Business Process Management, S-BPM ONE 2009, held in Karlsruhe, Germany, in October 2009. The papers are organized in topical sections on visionary engagements; essential capabilities; and penetration perspectives.
Published by Springer Science & Business Media on 10/06/2010
Book details: 149 pages.
This book constitutes the thoroughly refereed scientific proceedings of the 4th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2012, held in Vienna, Austria, in April 2012. The 12 papers were carefully reviewed and selected from 36 submissions and are completed by one invited keynote paper and a summary of the tutorial onsubject-oriented business process management. S-BPM as a discipline is characterized by a seamless approach toward the analysis, modeling, implementation, execution, and maintenance of business processes, with an explicit stakeholder focus. This year's contributions address all life-cycle activities, in particular analyzing business objectives, subject behavior design and integration, and automating complex work procedures.
Published by Springer Science & Business Media on 03/27/2012
Book details: 241 pages.
th TAMODIA 2009 was the 8 International Workshop in the series looking at TAskMOdelsandDIAgramsforUserInterfaceDevelopment. Overtheyearsthe submissionshavelookedatavarietyofperspectivesformodeling andannotating the user interface development process. The eighth workshop continued that approachandwascombinedwiththeIFIPWorkingConferenceonHumanError, Safety and Systems Development, HESSD 2009. There is an obvious synergy betweenthetwo workshops,asa rigorous,engineeringapproachto userinterface development can help in the prevention of human error and the maintenance of safety in critical interactive systems. The 12 papers presented here take a variety of approaches and cover d- ferent domains of the application of task modeling. We begin with higher-level perspectives on business processes that enable us to drive user interface dev- opment. Aspects of the general design process are also considered and applied to service-oriented and augmented reality interaction. Formal methods are also investigated for more rigorous development. Model-driven development is also recognized for its contribution to high-level interface design, and continuing the software engineering theme, approaches based on UML are presented. Sousa et al. propose a model-driven approach to linking business processes with user interface models. Their approach is demonstrated in the context of a large ?nancial institution and they show how the alignment between UI models and business can be managed, taking advantage of the traceability provided by model-driven design. Neubauer et al. also consider a ?ow-oriented modeling of business processes as a more open approach to capturing the dynamics of process modeling and understanding.
Published by Springer Science & Business Media on 02/18/2010
Book details: 163 pages.