An updated version of ISO 9001, the world's leading quality management standard, will be released at the end of 2015. Major purchasers require their suppliers to hold ISO 9001 certification and research shows that 44 per cent of certified clients have won new business as a consequence of being ISO 9001 registered. The 2015 revisions are significant and will affect professionals at every level, whether they work in industry, certification bodies or training organisations. The new standard will stimulate transformation in how organisations are run throughout the world. In the last ten years certification has grown by 50% globally, with China repeatedly topping the list of new registrations.ISO9001 2015: Thrill your customers and transform your cost base with the new gold standard for process improvement is a comprehensive guide to implementing the new standards. Over a million organisations worldwide will have to make changes in re-registering to the 2015 version of ISO 9001. But the changes can be used to stimulate transformation in organisations and their wider environments, coordinating their processes to achieve both their customer goals and reduced operating costs. Follow this blueprint and certification comes as a free bonus!
Published by: Infinite Ideas | Publication date: 11/16/2015Kindle book details: Kindle Edition, 240 pages
Quality Management for Organizational Excellence Pearson New International Edition: Introduction to Total Quality
For all courses in quality management, quality engineering, quality technology, and continuous process improvement, in universities, colleges, community colleges, and corporate environments. This practical, student-focused text shows how to focus all of an organization’s resources on continuous and simultaneous improvement of quality and productivity – thereby continually improving both performance and competitiveness. It coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial “people” aspects of quality). Direct and straightforward, it links “big picture” theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.
Published by: Pearson | Publication date: 08/27/2013Kindle book details: Kindle Edition, 472 pages
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed
Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to useThe Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides:
- Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts
- Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy
- Sections for each tool explaining how to create it, how to interpret what you find, and expert tips
Published by: McGraw-Hill Education | Publication date: 10/13/2004Kindle book details: Kindle Edition, 225 pages
So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession. Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including:
- Understanding the importance of quality standards
- Putting fundamental quality control methods to use
- Listening to your customer about quality issues
- Whipping quality control into shape with Lean
- Working with value stream mapping
- Focusing on the 5S method
- Supplement a process with Kanban
- Fixing tough problems with Six Sigma
- Using QFD to win customers over
- Improving you company with TOC
Published by: For Dummies | Publication date: 02/25/2011Kindle book details: Kindle Edition, 384 pages
Total Quality Management is based on the latest syllabus for B.E.lB.Tech courses. This is also a valuable asset for Industrial Engineers and Beginners in the area of Quality Management. This book provides all necessary information about Quality, Leadership, TQM Principles, SPC, TQM Tools and Quality Systems. The subject matter has been presented in a simple and systematic manner. To familiarise the student about expected type of questions in the examinations, review questions have been provided at the end of each chapter. Also, important short questions with answers are provided for the benefit of the students.
Published by: I K International Publishing House | Publication date: 05/04/2008Kindle book details: Kindle Edition, 336 pages
Description:This comprehensive text on Quality Management provides ways and means of delivering efficient and effective production/services quality to utmost satisfaction of the customers. Comprising 20 chapters, the book explains the concepts and techniques of quality management supported with related case studies. Numerical examples given in each chapter help students to understand the concept easily. Primarily designed for MBA, ME/MTech (Industrial Engineering, Production Engineering), BE/BTech (Mechanical Engineering and Production Engineering) and MSc (Operations Research and Statistical Quality Control), the book also serves as a reference for professionals/consultants to carryout projects in quality domain for manufacturing or service organisations. KEY FEATURES OF THE BOOK • Detailed coverage of process and statistical quality control • Chapters on ANOVA, orthogonal arrays and signal-to-noise ratio• A chapter on Six Sigma including Shainin techniques • A chapter on Analytical Hierarchy Process (AHP) • Presentation of Design of Experiments (DOE) techniquesAudience• MBA• ME/MTech (Industrial Engineering, Production Engineering)• BE/BTech (Mechanical Engineering and Production Engineering)• MSc (Operations Research and Statistical Quality Control)
Published by: PHI Learning | Publication date: 04/02/2014Kindle book details: Kindle Edition, 544 pages
Scrum Master Certification: PSM Exam: Preparation Guide and Handbook (scrum master certification,scrum master, scrum, agile, agile scrum)
Introduction Thank you and congratulations on taking this class, “Professional Scrum Master Training & PSM 1 Exam Preparation”.In this class, you will be given a multitude of information and proven tips to help you to pass the scrum.org Professional Scrum Master (PSM 1) Exam.I know you will get value from this class as it’s information has been successfully used by many students in order to pass the PSM 1 Exam. I will walk you step by step through agile scrum so that you have an excellent foundation. Following the explanation of each concept, I give you tips for passing the PSM 1 exam and even for using scrum in your team or business from the ground up. Along the way, I give you plenty of examples and finally I give you the links you can use to sit the practice open assessment. This is the official practice exam from scrum.org. In this class, you will learn:•Concise overview of Scrum - The exact events, roles, rules and artifacts used to deliver a project using scrum along with the history of scrum. This includes lectures on the fundamentals of Sprint Planning, The Daily Scrum, Sprint Review, Sprint Retrospective, Scrum Artifacts and more.•The facts based on the Scrum Guide - The correct terminology and use of Scrum is essential to mastering it. The Scrum Guide is the rule book on Scrum and many do not use it or know it.•Scrum Certification Coaching - A summary of frequently asked questions (FAQs) and frequently misunderstood points around Scrum that have been in past Open Assessment exams.•Scrum Certification Preparation - I tell you how to prepare for Scrum Certification and how to sit it online saving you hundreds if not thousands of dollars.So let’s get started and let me help you to pass the scrum.org Professional Scrum Master (PSM 1) Exam. Table of ContentsIntroductionSection 1: The World Before Agile & ScrumThe Waterfall ModelThe Birth of AgileSection 2: Introducing ScrumScrum TheoryScrum SkeletonCoaching and Exam PrepSection 3: Scrum Team RolesThe Scrum MasterThe Product OwnerThe Development TeamDevelopment Team SizeCoaching and Exam PrepSection 4: Scrum EventsSprint Planning MeetingDaily ScrumSprint ReviewSprint RetrospectiveUnofficial Event: Release Planning MeetingCoaching and Exam PrepSection 5: Scrum ArtifactsProduct BacklogMonitoring the Progress of a Release – The ReleaseBurn downSprint BacklogMonitoring the Progress of a Sprint - Sprint Burn downReleasable Product IncrementCoaching and Exam PrepSection 6: Scaling ScrumHow do we scale scrum?The Challenge - Scaling ScrumWhat is Scrum of Scrums?Section 7:Preparing for CertificationCoaching and Exam PrepHow to Get PSM 1 Certified at Scrum.orgWHAT’S THE NEXT STEPConclusionCheck Out My Other BooksScroll Up To The Top Of The Page And Click The Orange "Buy Now" or "Read For Free" Icon On The Right Side!
Published by: Pashun Consulting Ltd. | Publication date: 06/24/2016Kindle book details: Kindle Edition, 92 pages
Bill is an IT manager at Parts Unlimited. It's Tuesday morning and on his drive into the office, Bill gets a call from the CEO. The company's new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late. The CEO wants Bill to report directly to him and fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again.
Published by: IT Revolution Press | Publication date: 01/10/2013Kindle book details: Kindle Edition, 376 pages, ISBN 9780988262577
This handbook will guide you through the various paragraphs of the international standard ISO9001:2015 and offer interpretations to provide you with models and templates to use, change, modify, and embed into your new quality management system. So I invite you to have a look through this handbook and use the templates and models offered to build or enhance your quality management system. These ideas are my interpretation only and do not constitute a compliant system. That can only happen by the individuals use and customization of the tools described in this handbook.
Published by: Xlibris UK | Publication date: 09/28/2016Kindle book details: Kindle Edition, 109 pages
Written by best-selling authors in their field, the Fourth Edition of Operations and Process Management inspires a critical and applied mastery of the core principles and process which are fundamental to successfully managing business operations. Approaching the subject from a managerial perspective, this brand new text provides clear and concise coverage of the nature, principles, and practice of operations and process management.
Published by: Pearson | Publication date: 07/07/2015Kindle book details: Kindle Edition, 576 pages