quality management PDF: 1 to 10 of 100 results fetched - page 1 [au]

Quality Control for Dummies

So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession. Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including:
  • Understanding the importance of quality standards
  • Putting fundamental quality control methods to use
  • Listening to your customer about quality issues
  • Whipping quality control into shape with Lean
  • Working with value stream mapping
  • Focusing on the 5S method
  • Supplement a process with Kanban
  • Fixing tough problems with Six Sigma
  • Using QFD to win customers over
  • Improving you company with TOC
This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!
Published by: For Dummies | Publication date: 02/25/2011
Kindle book details: Kindle Edition, 384 pages

Quality Management for Organizational Excellence Pearson New International Edition: Introduction to Total Quality

For all courses in quality management, quality engineering, quality technology, and continuous process improvement, in universities, colleges, community colleges, and corporate environments. This practical, student-focused text shows how to focus all of an organization’s resources on continuous and simultaneous improvement of quality and productivity – thereby continually improving both performance and competitiveness. It coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial “people” aspects of quality). Direct and straightforward, it links “big picture” theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.
Published by: Pearson | Publication date: 08/27/2013
Kindle book details: Kindle Edition, 472 pages

Total Quality Management and Operational Excellence: Text with Cases

The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by:
  • Accelerating change
  • Reducing cost
  • Protecting reputation
Oakland’s popular, practical, jargon-free style, along with ten case studies eight of which are brand new, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and a achieve sustainable competitive advantage. Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects.
Published by: Routledge | Publication date: 04/24/2014
Kindle book details: Kindle Edition, 500 pages


Description:This comprehensive text on Quality Management provides ways and means of delivering efficient and effective production/services quality to utmost satisfaction of the customers. Comprising 20 chapters, the book explains the concepts and techniques of quality management supported with related case studies. Numerical examples given in each chapter help students to understand the concept easily. Primarily designed for MBA, ME/MTech (Industrial Engineering, Production Engineering), BE/BTech (Mechanical Engineering and Production Engineering) and MSc (Operations Research and Statistical Quality Control), the book also serves as a reference for professionals/consultants to carryout projects in quality domain for manufacturing or service organisations. KEY FEATURES OF THE BOOK • Detailed coverage of process and statistical quality control • Chapters on ANOVA, orthogonal arrays and signal-to-noise ratio• A chapter on Six Sigma including Shainin techniques • A chapter on Analytical Hierarchy Process (AHP) • Presentation of Design of Experiments (DOE) techniquesAudience• MBA• ME/MTech (Industrial Engineering, Production Engineering)• BE/BTech (Mechanical Engineering and Production Engineering)• MSc (Operations Research and Statistical Quality Control)
Published by: PHI Learning | Publication date: 04/02/2014
Kindle book details: Kindle Edition, 544 pages

The Non-Idiot's Guide to ISO 9001:2015: Understanding and Using the Quality Management System standard to your benefit

Understand, implement, and enjoy the fruits of the ISO 9001:2015 Quality Management System standard. This book deciphers the requirements into the principles that serve your organization.The ISO 9001:2015 standard, a vast improvement from the earlier versions, is a remarkable and concise model of a high-performance organization. However, it is just a model. This book enables the organization to build on that model to create a quality management system that propels the organization to optimal performance with cost-less collateral compliance to the standard.
Publication date: 06/11/2016
Kindle book details: Kindle Edition, 136 pages

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed

Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to useThe Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides:
  • Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts
  • Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy
  • Sections for each tool explaining how to create it, how to interpret what you find, and expert tips
Lean Six Sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With The Lean Six Sigma Pocket Toolbook, you'll discover how to propel your organization to new levels of competitive success--one tool at a time.
Published by: McGraw-Hill Education | Publication date: 10/13/2004
Kindle book details: Kindle Edition, 225 pages

Total Quality Management (TQM) im Handel (German Edition)

Studienarbeit aus dem Jahr 2007 im Fachbereich BWL - Handel und Distribution, Note: 1, Hamburger Fern-Hochschule, Sprache: Deutsch, Abstract: Im Handel wird derzeit nur ein Qualitätsmanagement durchgeführt, welches sich hauptsächlich auf die Qualität von (Frische-) Produkten, wie zum Beispiel Obst und Gemüse konzentriert. Dabei wird die Qualität der gesamten Handelsleistung jedoch vernachlässigt. Das Total Quality Management soll an dieser Stelle dem Handel eine Möglichkeit aufzeigen, wie eine hohe Qualität der gesamten Handelsleistung sichergestellt werden kann.
Published by: Examicus Verlag | Publication date: 03/02/2012
Kindle book details: Kindle Edition, 68 pages

Gemeinsamkeiten und Unterschiede von Balanced Scorecard und Total Quality Management (German Edition)

Studienarbeit aus dem Jahr 2004 im Fachbereich BWL - Controlling, Note: noch nicht bekannt, Hochschule für angewandte Wissenschaften Ingolstadt, Veranstaltung: Seminar Controlling, Sprache: Deutsch, Abstract: Aufgabe dieser Seminararbeit in dem Studienschwerpunkt Controlling und Rechnungslegung ist das Aufzeigen von Gemeinsamkeiten und Unterschiede der Managementsysteme „Balanced Scorecard“ und „Total Quality Management“. Hierzu wird im ersten Teil der Arbeit die Balanced Scorecard kurz erläutert. Im Anschluss wird auf das Total Quality Management – Konzept eingegangen, wobei sich die späteren Erläuterungen mitunter auf das Modell der European Foundation for Quality Management beziehen. Als Abschluss wird aufgrund der vorangegangenen Beschreibungen der beiden Konzepte versucht, etwaige Unterschiede oder Gemeinsamkeiten aufzudecken. Die dazu nötigen Informationen wurden hauptsächlich anhand von Literatur- und Internetrecherche gesammelt. Auch aktuelle Vorlesungen an der Fachhochschule Ingolstadt trugen zur Erstellung der Seminararbeit bei.
Published by: GRIN Verlag | Publication date: 05/14/2004
Kindle book details: Kindle Edition, 68 pages

Total Quality Management - Eine grobe theoretische Übersicht (German Edition)

Studienarbeit aus dem Jahr 2007 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Hochschule für Wirtschaft Zürich, Sprache: Deutsch, Abstract: Die Globalisierung der Märkte und ein verschärfter Wettbewerbsdruck machen es den Unternehmen schwierig, sich auf dem Markt zu positionieren. Die hohe Konkurrenz macht es notwendig, sich differenziert zu positionieren. TQM als integratives Managementkonzept hilft den Unternehmen, eine klare Unternehmensstrategie zu verfolgen. Diese Philosophie eröffnet den Unternehmen eine ganzheitliche Sicht und berücksichtigt eine Vielzahl von Faktoren. Korrekt angewendet, bringt TQM einen nachhaltigen Mehrwert für die Firmen, die zum Wettbewerbvorteil führen soll. Das Ziel dieser Arbeit ist eine grobe theoretische Übersicht über TQM zu gewährleisten. Fragen wie „was ist TQM?“, „was bringt TQM“, „was ist der Nutzen von TQM“, „wo sind die Grenzen von TQM?“ sollen kurz erläutert werden.
Author: Carole Ramuz
Published by: GRIN Verlag | Publication date: 04/08/2009
Kindle book details: Kindle Edition, 20 pages

Operations Management

Presenting an integrated media and text solution to teaching Operations Management!Take this opportunity to provide your students with a new, innovative learning package which clearly demonstrates the relevance of operations to everyday business activities.Allow students to see how core operations theory is applied in real world situations through watching bespoke videoed case materials of interviews and processes tied to each chapter concept. Further reinforce their understanding of key concepts and quantitative techniques by encouraging them to interact with animated models from the text, seamlessly linked via QR codes.Aware that students taking their first module in Operations Management often have little first-hand experience of a working environment, the authors introduce all the core topics to students in a lively and engaging manner, making OM relevant and meaningful to students new to the subject. Starting from students' interactions with operations management, perhaps as a customer or part time employee, the authors guide the readers through the management of operations, before exploring the designtechniques and the strategy of OM, thereby mirroring students' future experiences as graduates.Packed full of case material and examples from companies that students can easily relate to such as Domino's, EasyJet, and Ticketmaster, this text challenges the reader to think about real business issues and what they might encounter in their future careers. Real life problems are also used to carefully explain quantitative data.Links to seminal papers throughout each chapter support and strengthen the theory discussed and encourage readers to carry out their own research into these topics.A unique, lively package makes this core reading for all business students taking an introductory module in operations management.Provided on the Online Resource Centre:For Students:Animated diagrams from the book - accompanied by audio to help explain concepts.Annotated library of links to footage of 'Operations in Action'.Web-based activities.Multiple choice questions.Seminal paper links.Downloadable Flashcard glossary.For lecturers:Bespoke video case material consisting of interviews and processes tied to each chapter. Broken down into 5 minute clips, these can either be shown in relation to a chapter topic, or as a whole film demonstrating how one company utilises many aspects of OM.Customizable PowerPoint slides.Tutor guide.Tutorial activities.Answers to discussion questions.Test bank.
Published by: OUP Oxford | Publication date: 03/22/2012
Kindle book details: Kindle Edition, 496 pages
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