The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:
- Prepare for high-stakes situations
- Transform anger and hurt feelings into powerful dialogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
Published by: McGraw-Hill Education | Publication date: 09/16/2011Kindle book details: Kindle Edition, 273 pages, ISBN 9780071771320
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
Published by: HarperBusiness | Publication date: 05/17/2016Kindle book details: Kindle Edition, 293 pages
Create a bulletproof first impression and turn strangers into lasting relationships. Beat surface level small talk and truly connect.You’ve seen them –people who have the ability to walk into a room of strangers, instantly befriend everyone, and leave with 20 new contacts in their phone. What makes people open up, engage, and connect with them? They’ve mastered the first 60 seconds of any interaction.Learn the subtle signs people actually pay attention to.Connect Instantly is about breaking though the ice with anyone and setting the stage for friendships and relationships where there doesn’t appear to be anything in common. The first 60 seconds makes or breaks you and is the inspection you must always pass. You’ll learn what people are really judging and evaluating you on when you first meet them, and what makes them feel comfortable in the way they do with old friends. Network your way anywhere, anytime.This book is filled with examples, exact phrases to use, and illustrative exercises. It focuses on what to actually do when you find yourself meeting new people, what to say, and how to react and respond to them. The author of Connect Instantly, Patrick King, is a highly sought-after social skills coach, internationally bestselling author, and has been featured in GQ, Forbes, Men’s Fitness, and Huffington Post: advice from a practitioner and coach and former social recluse. Learn to escape idle chit-chat and hit it off with anyone.•Three mindsets to get deep and personal quickly.•How to connect by speaking people’s specific language.•How to be positive without being cheesy or fake.•Why making someone an “expert” makes them love you.We live in a world of snap judgments – take advantage of it.•Foolproof ways to find similarities and common interests.•Cues to analyze and read people accurately.•How to appear genuine right off the bat.Rarely do we get second chances in life.People don’t have the time or interest to give you second chances. They’ll move on without giving you the benefit of the doubt. Mastering your first impressions will open your world up. Old friends will want to see you more, and you will generate new friends everywhere you go. You'll be first in line for every business opportunity because people will assume the best of you. You'll always be attractive to the opposite sex because of that impression. Relationships are key to happiness and life fulfillment, and you are making sure you have as many as you wish.Take advantage of all of your opportunities by clicking the BUY NOW button at the top of this page.
Published by: Plain Key Media | Publication date: 04/18/2017Kindle book details: Kindle Edition, 166 pages
A newly revised and updated edition of the influential guide that explores one of the most powerful ways to attract attention and influence behavior—fascination—and how businesses, products, and ideas can become irresistible to consumers.In an oversaturated culture defined by limited time and focus, how do we draw attention to our messages, our ideas, and our products when we only have seconds to compete?Award-winning consultant and speaker Sally Hogshead turned to a wide realm of disciplines, including neurobiology, psychology, and evolutionary anthropology. She began to see specific and interesting patterns that all centered on one element: fascination.Fascination is the most powerful way to capture an audience and influence behavior. This essential book examines the principles behind fascination and explores how those insights can be put to use to sway:• Which brand of frozen peas you pick in the case• Which city, neighborhood, and house you choose• Which profession and company you join• Where you go on vacation• Which book you buy off the shelfStructured around the seven languages of fascination Hogshead has studied and developed—power, passion, innovation, alarm, mystique, prestige, and alert—Fascinate explores how anyone can use these triggers to make products, messages, and services more fascinating—and more successful.
Published by: HarperBusiness | Publication date: 04/26/2016Kindle book details: Kindle Edition, 357 pages
At least one out of four people prefers to avoid the limelight, tends to listen more than they speak, feels alone in large groups, and requires lots of private time to restore their energy. They're introverts, and here is the book to help them boost their confidence while learning strategies for successfully living in an extrovert world.After dispelling common myths about introverts-they're not necessarily shy, aloof, or antisocial--The Introvert Advantage explains the real issues. Introverts are hardwired from birth to focus inward, so outside stimulation-chitchat, phone calls, parties, office meetings-can easily become "too much."The Introvert Advantage dispels introverts' belief that something is wrong with them and instead helps them recognize their inner strengths-their analytical skills, ability to think outside the box, and strong powers of concentration. It helps readers understand introversion and shows them how to determine where they fall on the introvert/extrovert continuum. It provides tools to improve relationships with partners, kids, colleagues, and friends, offering dozens of tips, including 10 ways to talk less and communicate more, 8 ways to showcase your abilities at work, how to take a child's temperament temperature, and strategies for socializing. Finally, it shows how to not just survive, but thrive-how to take advantage of the introvert's special qualities to create a life that's just right for the introvert temperament, to discover new ways to expand their energy reserves, and even how, when necessary, to confidently become a temporary extrovert.
Published by: Workman Publishing Company | Publication date: 02/01/2002Kindle book details: Kindle Edition, 330 pages
4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere!: A How-To Guide for Practicing the Empathic Listening, Speaking, and Dialogue Skills to Achieve Relationship Success
Are you a good communicator?Or do you think your communication skills could be greatly improved?Do you sometimes listen to the other person but miss what they're actually saying because you're thinking about what you're going to say next?Do you sometimes get upset with someone at home or at work and blurt out some angry, hurtful comments only to regret it later, but the damage is already done?If you answered "yes" to any of these questions, then this book is for you!4 Essential Keys to Effective Communication in Love, Life, Work-Anywhere! is an excellent 'How-To Guide' for practicing the key skills that will help you identify and overcome communication barriers and achieve relationship success with the important people in your life.In this book you will learn:*Empathic awareness and empathic listening skills*Listening blocks to effective communication*Empathic dialogue skills to achieve mutual understanding*Effective problem-solving when there's a disagreement*How to nurture your relationships on a consistent basis*The power of expressed appreciation*And more...You will also get the 12-Day Communication Challenge! This Action Guide at the end of the book will help you practice a particular skill step each day thus growing in confidence and ability as you do.If you want to improve your communication skills, you NEED this book.Get your copy NOW and start growing your skills to invigorate your relationships!
Publication date: 04/17/2017Kindle book details: Kindle Edition, 88 pages
Improve Your Conversations: Think on Your Feet, Witty Banter, and Always Know What To Say with Improv Comedy Techniques
Does your mind blank in conversation and create awkward silence? Do you run out of things to say and struggle to keep dialogue flowing?(A) Conversation isn’t scripted, (B) it’s 100% unpredictable, and (C) it can be terrifying at times. How do you prepare for such a thing? By learning how to apply improv comedy techniques to roll with any punch and improve your conversations and social interactions.Become quicker and more clever in daily conversation.Improv(e) Your Conversations teaches the ingenious rules of improv comedy that allow performers to turn boring prompts into memorable interactions worthy of standing ovations. This means there are real frameworks and templates to escape interview mode small talk – and start connecting and building rapport from the moment you say “Hello.” This book goes through over 15 of the most helpful and insightful improv comedy techniques with countless real-life examples to make you a great talker.Learn the conversational secrets of the world’s best comedians.Electric, flowing conversation doesn’t just happen, and no one knows that better than Patrick King, internationally bestselling author and highly sought-after Social Interaction and Conversation Coach. Let his expertise guide you through the improv comedy world and exactly, word for word, how to never run out of things to say. A single conversation can change your life, so make sure that each one is memorable.Over 15 actionable tips that are actually practical and relateable.•The three easy ways to always know what to say, even when your mind goes blank.•What Sherlock Holmes has to do with great rapport.•How to read people better and what to look for.•The one goal you must always keep in mind (that you probably don’t even know).Adapt, witty comeback, reply, and charm in record time.•What causes awkward silences and how to prevent them.•How your conversation should resemble a movie.•How to “flip the switch” to be more entertaining.Conversation skills are the gatekeeper to the rest of your life.Improving your conversations gives you the ability to turn a random encounter into a flowing conversation, into a lasting friendship. Fewer acquaintances and more friends, less small talk and more true substance.•Better networking, better career placement, better job interviews.•New friendships, improved relationships, and being more attractive to the opposite sex.•Instant likability and great first impressions.A packed social calendar and more fulfilling life – what are you waiting for? Scroll to the top of this page and click the BUY NOW BUTTON.
Publication date: 03/12/2017Kindle book details: Kindle Edition, 166 pages
Pitch Anything: An Innovative Method for Presenting, Persuading, and Winning the Deal (Business Skills and Development)
Gold Medal Winner--Tops Sales World's Best Sales and Marketing Book “Fast, fun and immensely practical.” —JOE SULLIVAN, Founder, Flextronics “Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business.” —JOSH WHITFORD, Founder, Echelon Media “What do supermodels and venture capitalists have in common? They hear hundreds of pitches a year. Pitch Anything makes sure you get the nod (or wink) you deserve.” —RALPH CRAM, Investor “Pitch Anything offers a new method that will differentiate you from the rest of the pack.” —JASON JONES, Senior Vice President, Jones Lang LaSalle “If you want to pitch a product, raise money, or close a deal, read Pitch Anything and put its principles to work.” —STEVEN WALDMAN, Principal and Founder, Spectrum Capital “Pitch Anything opened my eyes to what I had been missing in my presentations and business interactions.” —LOUIE UCCIFERRI, President, Regent Capital Group “I use Oren’s unique strategies to sell deals, raise money, and handle tough situations.” —TAYLOR GARRETT, Vice President, White Cap “A counter-intuitive method that works.” —JAY GOYAL, CEO, SumOpti About the Book: When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one-of-a- kind method to raise more than $400 million—and now, for the fi rst time, he describes his formula to help you deliver a winning pitch in any business situation. Whether you’re selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas. According to Klaff, creating and presenting a great pitch isn’t an art—it’s a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye-opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you’ll remain in complete control of every stage of the pitch process. Pitch Anything introduces the exclusive STRONG method of pitching, which can be put to use immediately: Setting the Frame Telling the Story Revealing the Intrigue Offering the Prize Nailing the Hookpoint Getting a Decision One truly great pitch can improve your career, make you a lot of money—and even change your life. Success is dependent on the method you use, not how hard you try. “Better method, more money,” Klaff says. “Much better method, much more money.” Klaff is the best in the business because his method is much better than anyone else’s. And now it’s yours. Apply the tactics and strategies outlined in Pitch Anything to engage and persuade your audience—and you’ll have more funding and support than you ever thought possible.
Published by: McGraw-Hill Education | Publication date: 02/18/2011Kindle book details: Kindle Edition, 241 pages
"Catnip for all the TED fans out there." —Publishers Weekly "Unimpeachably practical . . . A handy guide for novice and moderately experienced speakers." —Kirkus Reviews "Anderson shares the secrets behind the best TED presentations." —Booklist Since taking over TED in 2001, Chris Anderson has shown how carefully crafted talks can be the key to unlocking empathy, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience’s worldview; it can be more powerful than anything in written form. This “invaluable guide” (Publishers Weekly) explains how the miracle of powerful public speaking is achieved, and equips you to give it your best shot. There is no set formula, but there are tools that can empower any speaker. Chris Anderson has worked with all the TED speakers who have inspired us the most, and here he shares insights from such favorites as Sir Ken Robinson, Salman Khan, Monica Lewinsky and more — everything from how to craft your talk’s content to how you can be most effective on stage. This is a must-read for anyone who is ready to create impact with their ideas.
Published by: Mariner Books | Publication date: 05/03/2016Kindle book details: Kindle Edition, 288 pages
Seven original exercises that will change your relationship with money and open you to wealth.The mental images and ideas we have about money determine our possible wealth. From the day you were born, you have passively absorbed positive and negative ideas about money from your family, society and the media. Reprogramming your unconscious is the best tool to change your reality. Realize what your inner money programming is and change it to reach new levels of success and fulfillment.Re-program your unconscious and see the results in your bank account. Millionaire Training offers a fascinating perspective on the way money has been perceived throughout history, and how that influences your financial ability today. This breakthrough in the field of moneymaking will radically change your perception and open you to new practical options. Learn to let go of uncontrolled conditioning that holds you back and gain the power to create the life of your dreams.Gain the freedom to choose what money means to you and create the financial state you desire.Design and accomplish the financial state you aspire to with this easy to read, practical guide, which has put many people on their highway to wealth. A must-read for anyone interested in financial freedom.Get your copy of Millionaire Training now!
Publication date: 01/28/2017Kindle book details: Kindle Edition, 133 pages